Terms of Use

Last updated: May 2026

1. Who We Are

TinyBear is operated by MonkiLabs, a small team building an AI-powered personalised bedtime story service for children. MonkiLabs currently operates as an unincorporated team based in the Czech Republic; the founder(s) trading under the MonkiLabs name are personally party to these Terms until a legal entity is registered, at which point this section will be updated to name that entity.

In these Terms, "we", "us" and "our" refer to MonkiLabs; "you" refers to the adult who creates an account and uses the service on behalf of their child or children. For any question, including data-protection enquiries and DMCA notices, use our contact form. We don't yet publish a postal address — once MonkiLabs is incorporated, we'll add the registered office to this section.

2. Acceptance

By creating an account, joining the waitlist, or otherwise using TinyBear, you agree to these Terms of Use, our Privacy Policy and our Cookie Policy. If you do not agree, please do not use the service.

3. What TinyBear Does

TinyBear creates personalised bedtime stories for children using AI. You provide a child profile (first name, age, traits, story themes, avatar) and TinyBear generates short illustrated stories — optionally with audio narration — that you can read together at bedtime. Stories are saved to your library so you can revisit them.

Stories are intended for entertainment and family reading. They are not a substitute for parental guidance and should not be relied on as a source of factual, educational, medical or legal information.

4. Eligibility, Accounts, and Children

• You must be at least 18 years old to create a TinyBear account.
• One account per person; one or more child profiles per account is fine.
• TinyBear is a service for parents and legal guardians acting on behalf of their children. By creating an account and adding a child profile, you confirm you are the parent or legal guardian of each child profiled, and you provide your verifiable consent — in your capacity as that parent or guardian — to our limited processing of the child's first name, age, personality traits, story themes, and avatar selection for the sole purpose of generating personalised stories for them.
• This consent is the basis on which we process your child's personal information consistent with the US Children's Online Privacy Protection Act (COPPA) and equivalent regimes (e.g. Article 8 GDPR). We do not profile children, serve them advertising, or share their data with any third party except the AI providers and infrastructure listed in our Privacy Policy.
• You can review the personal information we hold about your child, refuse to permit further collection, and request deletion at any time from your account settings or via our contact form. Deleting a child profile removes the profile and any stories generated for that child.
• We do not knowingly collect personal information directly from a child (for example, by allowing the child to create their own account or to enter free-text input). If we ever learn we have inadvertently received personal information from a child without verifiable parental consent, we will delete it promptly.
• You are responsible for keeping your password confidential and for all activity under your account. If you think someone else is using your account, contact us via our contact form right away.

5. Subscriptions and Billing

TinyBear is currently in waitlist mode — paid subscriptions are not yet available to the public. When they launch, the following terms apply.

Plans and prices (in US dollars; local sales tax, VAT or GST may be added at checkout):

Pre-purchase summary. Before you confirm a subscription on the Stripe Checkout page, we will show you, clearly and prominently: (a) the plan name and exact recurring charge, (b) the billing frequency (monthly or yearly), (c) when the first charge will be made and when it will recur, and (d) a one-click route to cancel from your account settings. You confirm by clicking the "Subscribe" button on that summary screen.

How billing works. Subscriptions are processed by Stripe; we never see or store your card number. Subscriptions renew automatically at the end of each billing period — you will be charged the same amount on the same cadence — until you cancel.

Cancelling is as easy as signing up. You can cancel any time from Account Settings → Subscription, or via our contact form; cancellation is one click. After you cancel, paid access continues until the end of the period you have already paid for; we don't pro-rate within a billing period.

Renewal reminders for annual plans. For yearly subscriptions, we will send you a reminder email 15–45 days before each annual renewal, listing the upcoming charge amount, the renewal date, and the cancellation link.

Price changes. We may change prices for future renewals with at least 30 days' email notice to the address on your account. If you do not accept the new price, you can cancel before it takes effect.

We reserve the right to add, remove, or change plan features as the service evolves; material changes will be announced by email.

6. Refunds and Cancellation

You can cancel any subscription at any time as described in Section 5. In addition, the following refund rules apply:

• No-questions-asked 14-day refund. If you cancel within 14 days of your first ever paid TinyBear subscription, we will issue a full refund for that first payment, no questions asked. Just contact us via the contact form; refunds are returned to the original payment method within a few business days.
• EU/EEA/UK consumers — distance-selling withdrawal right. If you live in the EU, EEA or UK, you have a statutory right to withdraw from a distance contract for digital services within 14 days under Article 9 of Directive 2011/83/EU and equivalent UK law. This is the same window as our voluntary refund above. Because TinyBear is a digital service that we begin to perform immediately, by clicking "Subscribe" you expressly consent to immediate performance and acknowledge that you may lose the statutory right of withdrawal once we have fully performed (i.e. once you have generated stories using the service). The voluntary 14-day refund above remains available regardless.
• Beyond 14 days. Refunds are at our discretion and we will consider them case by case; contact us via the contact form.
• Pro-rata refund on material change. If we make a material change to these Terms or to a plan you are on, you may cancel before the change takes effect and receive a pro-rata refund of any unused paid time, as described in Section 16.

This section is in addition to — not instead of — any rights you have under the consumer-protection law of the country you live in (see Section 15).

7. Content and Licence

Your content. The information you submit (account details, child profile data, themes, prompts) belongs to you. By submitting it, you grant us a limited licence to process it solely to operate the service for you. The personal information you submit about your child is also subject to your parental consent under Section 4 and our Privacy Policy.

AI-generated stories. We acknowledge that the copyright status of AI-generated content varies by jurisdiction and that not all jurisdictions recognise copyright in purely AI-generated outputs. To the extent any rights subsist in the stories and illustrations TinyBear generates for your child, we grant you a perpetual, worldwide, royalty-free, non-exclusive licence to read, save, print, and share that content for personal and family use, including:

• reading aloud to your child or members of your household,
• printing copies for personal use,
• sharing illustrations or short excerpts on social platforms (for example, pinning illustrations to Pinterest, posting to Instagram, sharing in family group chats).

The following are not permitted without our prior written consent:

• reselling stories or illustrations, or using them in a commercial product;
• republishing the full text of more than five complete stories on any public website, feed, or aggregator;
• using the stories or illustrations to train any AI model;
• removing or hiding any TinyBear attribution we include on shared assets.

Child personal data inside stories. We treat any first name, age or trait that appears inside a generated story as the child's personal information for as long as we hold it, alongside the child profile itself. We do not use children's profile data, prompts, or generated story content to train any AI model.

Our technology. We retain all rights in the TinyBear platform, including the underlying prompts, software, brand and visual design.

8. Acceptable Use

You agree not to:

• use TinyBear to generate content that is unlawful, hateful, sexually explicit, gratuitously violent, or otherwise inappropriate for a children's service;
• attempt to bypass age, safety or moderation controls;
• reverse-engineer, scrape, or extract content from the service in bulk;
• share your account credentials, or use someone else's account;
• interfere with the service's normal operation, security, or availability;
• use the service to develop or train any product that competes with TinyBear.

9. AI-Generated Content — How to Read It

TinyBear stories are produced by large language models and image models. They are creative, not factual. AI systems can occasionally:

• get names, ages or relationships wrong,
• include details that don't match the profile you set,
• produce something that, even with our safety filters, you'd rather your child didn't read.

Please pre-read each story before sharing it with your child. You are the parent — you decide what's appropriate. If a story comes out wrong, regenerate it, edit it, or report it to us via Section 10.

We apply a layered safety approach: age-appropriate prompt scaffolding, content filters provided by our AI providers, and a parent-pre-read flow. No safety stack is perfect, which is why your review matters.

10. Reporting Content; DMCA; Notice and Action

General reporting. If a generated story or illustration is inappropriate, harmful, or otherwise concerning, please report it via our contact form. We review every report, will respond within a reasonable time, and may use the report to improve our safety filters.

Urgent child-safety reports. If you believe content depicts or facilitates child sexual abuse, child exploitation, or imminent harm to a child, please report it through the contact form and mark the report as urgent. We will treat such reports as a priority, will remove the content immediately, and — where US law applies — will report it to the National Center for Missing & Exploited Children (NCMEC) in line with 18 U.S.C. § 2258A. If you are in immediate need of help, contact local emergency services.

DMCA / copyright takedown (US). If you are a copyright owner (or authorised agent) and you believe content on TinyBear infringes your copyright, please send a notice via our contact form including: (a) your contact details and electronic signature; (b) identification of the work claimed to be infringed; (c) the URL or sufficient information to locate the allegedly infringing material; (d) a statement of good-faith belief that the use is not authorised; and (e) a statement under penalty of perjury that the information is accurate and that you are the owner or authorised to act. We will respond as required by 17 U.S.C. § 512. Counter-notifications follow the same channel.

EU Digital Services Act notice and action. If you believe content on TinyBear is illegal under EU law, you can submit a notice via our contact form. Please include the precise location of the content (URL or path), an explanation of why you consider it illegal, your contact details, and a statement of good-faith belief. We will assess the notice promptly, take any necessary action (including removing the content), and inform you of our decision and the available redress, in line with Article 16 of Regulation (EU) 2022/2065.

11. Service Availability, Suspension, and Data Export

We aim to keep TinyBear running smoothly, but we don't guarantee uninterrupted availability. Maintenance windows, upstream provider outages (including our AI providers), and unexpected incidents can happen. There is no SLA at this stage; we will use reasonable efforts to operate the service.

We may suspend or terminate an account if we believe in good faith that:

• it is being used in violation of these Terms,
• continued access poses a risk to other users, our infrastructure, or to a child,
• we are required to do so by law.

For non-urgent issues we will normally contact you first, explain the reason, and give you a chance to put things right. For urgent safety, security or legal issues we may act immediately and contact you afterwards.

Data export window. Before we permanently delete an account that we have suspended or terminated for non-safety reasons, we will give you 30 days to log in and export or copy your child's stories. For terminations driven by safety incidents (Section 10) or where law requires immediate deletion, we may shorten or skip this window.

12. Termination by You

You can stop using TinyBear and delete your account at any time from Account Settings → Account → Delete account, or by asking us via the contact form. On account deletion, your account and child-profile data are removed in line with our Privacy Policy.

13. Disclaimers and Limitation of Liability

TinyBear is provided "as is" and "as available". To the fullest extent the law allows, we don't make any other promises about the service — we don't promise it will be uninterrupted, error-free, or fit for any particular purpose, and we don't promise that AI-generated content will be accurate or suitable for a specific child without your review.

To the fullest extent the law allows, MonkiLabs is not liable for indirect, incidental, special, consequential or punitive damages, lost profits, lost data, or loss of goodwill arising out of or related to your use of the service. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim arose, or USD $100 if you have not paid us anything.

Nothing in these Terms limits liability that the law does not allow us to limit — including liability for fraud, gross negligence, death or personal injury caused by our negligence, and any non-excludable consumer-protection rights. The cap above does not apply to those liabilities.

14. Consumers in the EU, UK, and Other Protected Regions

If you live in a jurisdiction whose consumer-protection law gives you stronger rights than these Terms, those mandatory rights apply to you regardless of anything in these Terms. In particular:

• EU and UK consumers retain the statutory 14-day right of withdrawal for distance-sold digital services under Article 9 of Directive 2011/83/EU and equivalent UK law (subject to the immediate-performance acknowledgement in Section 6), the right to a conforming service under Directive 2019/770, and the right to bring proceedings in the courts of your country of residence.
• California, Virginia, Colorado, Connecticut, Utah, and other US-state-privacy residents retain the rights described in our Privacy Policy, including the right to know, the right to delete, the right to correct, the right to opt out of "sale" or "sharing" (we don't engage in either), and protections for sensitive personal information of minors.
• California subscribers retain the rights granted by California Auto-Renewal Law (Bus. & Prof. Code § 17600 et seq.) — including the renewal-reminder commitment in Section 5 and the easy-cancellation right.

If any term in this document conflicts with a mandatory consumer-protection right that applies to you, the mandatory right wins.

15. Changes to These Terms

We may update these Terms from time to time. For material changes — changes that affect your rights, your obligations, fees, the scope of the service, or how we handle your or your child's data — we will give you at least 30 days' advance notice by email to the address on your account. For minor editorial changes (typos, clarifications, formatting) that do not affect your rights, we may update without notice; the "Last updated" date at the top will always reflect the current version.

If you do not accept a material change, you can cancel your subscription and close your account before the change takes effect, and receive a pro-rata refund of any unused paid time.

16. Governing Law and Disputes

Because MonkiLabs operates from the Czech Republic, these Terms are governed by Czech law, without regard to conflict-of-law rules. Any dispute that is not resolved informally may be brought before the competent courts of the Czech Republic.

This choice of law and forum does not deprive you of any mandatory consumer-protection rights, including the right to bring proceedings in the courts of the country where you live (Section 14).

We do not require mandatory arbitration and we do not waive your right to participate in a class action; if a dispute escalates, you choose whether to use a court or another available mechanism.

Once MonkiLabs is formally incorporated, this section will be re-examined to reflect the entity's registered office and home jurisdiction. We will give you 30 days' notice before any change of governing law, in line with Section 15.

17. Miscellaneous

• Entire agreement. These Terms, together with our Privacy Policy and Cookie Policy, are the entire agreement between you and MonkiLabs about your use of the service.
• Severability. If any part of these Terms is held unenforceable, the rest stays in force.
• No waiver. If we don't enforce a right immediately, we haven't given it up.
• Assignment. You can't transfer your rights or obligations under these Terms. We may transfer ours to a successor entity (for example, on incorporation, merger, or acquisition); we will give you at least 30 days' email notice before such a transfer, and EU/EEA/UK users can cancel and request deletion before the transfer completes.

18. Contact

MonkiLabs — please use our contact form for any question about these Terms, your account, the service, data protection, child-safety reports, DMCA notices, or DSA notice-and-action.